FAQ

Depending upon the severity of the rain, certain services may still be able to be performed. Should our service manager and crew determine that weather conditions dictate rescheduling, you will be notified. The safety of our employees and your property are foremost in our minds.

Yes. Our technicians can answer any questions, provide information or estimates, and perform the work the same day in many cases. For those added services that we cannot complete that day, our office will provide available dates for scheduling.

Saturdays are not part of our typical schedule, however, if you request a Saturday, we can check with our crew to see if anyone is available to work that day.

We are generally able to meet requests for either morning or afternoon appointments. However, our schedule is largely determined by the size and location of the jobs on that specific day, so we are unable to guarantee any specific times. We build our schedule two days in advance and send a reminder email to you with the appointment time. If that time is not convenient, let us know, and we can find another time or day that works better for you.

You’ll be given an estimated arrival time when you schedule the appointment. Please note that unless you are the first appointment of the day, we cannot guarantee the arrival time. If you would like, we can have a crew member call you when they are on their way.

For liability reasons, employee safety, your safety and that of your belongings, we ask that all furniture be moved out of work areas before we arrive. We can cover up furniture, valuables, plants, etc., with plastic. In those cases where we must move furniture, it is done with the complete understanding that Clearly Amazing is not liable/responsible for any damages. We will not under any circumstances move anything over 100 lbs.

Yes, we keep the history of all of our jobs and can look up the services that were previously performed for you. We cannot guarantee that pricing will be the same, so please request an updated quote on the services you are looking for.

Yes we do, but it should not impact your utility bills in any significant way.

No, you do not need to be at the property for any exterior work. For any interior work, we will just need someone to give us access or provide access information for the home or business. We will contact you during the job if we have any questions, and leave a work order form at the property upon job completion

Visit our Locations page for information on those areas we serve.

No, in most cases our on-site estimators can inspect and measure everything they need from the outside of the home or business. We just ask that gates be unlocked, pets be inside, and that we have permission to be on the property. Your complete estimate can be left on-site or emailed depending on your preference.

Yes, we do. Simply click the FREE ESTIMATE button at the top of any web page to request your estimate.

The health and safety of our employees, customers and the public is our greatest priority. We have instituted …

• Safety measures: All technicians wear masks, gloves and feet protectors and work as a consistent two-person team to minimize contact with others.
• Social distancing: We honor all recommended social distancing protocol.
• Contactless service: We can work exclusively outside and schedule a return visit for any inside work. Your final walk-through can be completed while technicians are in their vehicle, with any issues addressed immediately.
• Remote procedures: Estimating, scheduling and payment can all be handled remotely.